To book an Indane gas cylinder in India, you can use various methods such as online booking, SMS, mobile app, or calling the customer care number. Here are the steps for each method:
• Visit the Indane Gas website: Go to the Indane Gas booking page. • Login/Register: If you are already registered, log in with your credentials. If not, register by providing the necessary details. • Book Cylinder: After logging in, select the ‘Book Cylinder’ option and follow the instructions to complete your booking.
Refill booking through SMS: 7718955555 one common number for Indane LPG refill booking across the country. Book your LPG refill cylinder at YOUR convenience on SMS 24×7
How to register personal mobile number by SMS ? If you are using the SMS facility for the first time, then SMS to 7718955555 a) (16 Digit ConsumerID)(space)UID(Last 4 Digit of Aadhaar) (or) b) (16 Digit ConsumerID)(space)SV(Last 4 Digit of Subscription voucher). Once a customer registers his / her mobile number, subsequent refill bookings can be made by sending an SMS (REFILL) to 7718955555
IVRS Booking
Refill booking through IVRS: 7718955555 one common number for Indane LPG refill booking across the country. Book your LPG refill cylinder at YOUR convenience on IVRS 24×7
How many Language Options ? IVR system has option for three languages. 1. English 2. Hindi 3. Local
You can choose your option by pressing 1, 2 or subsequent number as per choice of your preferred local language.
How the system Identifies you as Customer ? • If your phone number is updated with Indane distributor, system will announce the 16 digit LPG ID and on confirmation, press 1 for Refill Booking. Once option for refill booking is pressed, refill booking will be taken and booking reference number will be announced and confirmation SMS will be sent to your mobile number.
• If your phone number is not updated, then after selecting the language option , System will ask the Customer to enter the 16 digit LPG ID starting with 7. Please note that this 16-digit consumer ID is mentioned on the customer’s Indane LPG invoices / cash memos / subscription voucher.
• After entering 16 digit LPG ID, you will have to authenticate by entering either last four digits of Subscription Number provided by Indane distributor or last 4 digits of Aadhaar number which is available with your Indane distributor. Once confirmed, your phone number gets registered and you shall be able to proceed for refill booking.
How to book Refill ? • After 16 digit LPG ID is confirmed, then the system will ask for the option of refill booking and for other services. Pl note the option is Press 1 for Refill booking. Once option for refill booking is pressed, refill booking will be taken and booking reference number will be announced and confirmation SMS will be sent to your mobile number.
• Login to our website https://cx.indianoil.in or download IndianOil ONE mobile app for further updates on your favourite Indane LPG. With Indane, keep enjoying a safe, reliable, and convenient mode of cooking.
Mobile App
• Book Your LPG Refill Cylinder with Mobile App on Android & iphones and do much more… • A Mobile application now available for LPG consumers on Android and iphones with options to book Refill cylinder, to register request for second cylinder, log a complaint, check the history of refill supplies received, to put a request for surrender of connection and also rate your distributor. • The Mobile Application is presently available for Android phones in the Google play store and for iphones on Apple Store.
Activation: Once application is downloaded, follow the steps for its activation.
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